FAQ - Frequently Asked Questions




General Information

Payment Information

Shipping Information


General Information


Are there any "Hidden Charges" when buying tickets?
NO! NEVER! The price which you see listed for any ticket is exactly what you pay. We do not add commission fees, or service charges or anything like that. Check out how much some of the other places bump up the prices of tickets.

Are the Tickets printouts or "Real" Tickets?
All of our tickets are actual Hard Copy tickets which we get directly from the distributor. We NEVER sell paper printout or TicketFast tickets.

Do you have any other tickets than the ones listed?
All of the tickets which we have in stock and on order are listed on our website. However, we do get new tickets often, so be sure to check back.

Why aren't seat numbers shown for the tickets?
Seat numbers are not listed for the privacy of the buyer. However, if you are interested you can contact us and we will give you a rough idea of the seat location.

What are "Pit" or "Floor GA" tickets?
At concerts with a Pit or Floor General Admission area, the section closest to the stage has all of the seats removed so there is only a floor area. When entering the arena, everyone with a Pit Ticket is usually given a wristband which allows them access to the Pit area. Once within the Pit area you are free to go wherever you would like to, even right up next to the stage. HOWEVER, keep in mind that there are hundreds of people in this open area and many of them are trying to get the best possible view.

What does "Coming Soon" mean next to some tickets?
These tickets have been ordered, but have not been delivered to us yet. If you are interested in these tickets you can Contact Us and we can reserve them for you. Once the tickets arrive, we will send them out to you.

What if a concert or event is cancelled or rescheduled?
If a concert is cancelled, we will refund your purchase price or the combined face value of the tickets whichever is lower.

If a concert is rescheduled, we can not provide a refund.


Payment Information


What forms of Payment do you accept?
We prefer PayPal payments, but we also accept all Major credit cards and in some cases might be able to arrange for local pickup (See Below).

Do you accept Credit Cards?
Yes, we accept all major credit cards. After selecting the "Buy Now" button you will be brought to an invoice page. There you have two options, you can either log into your PayPal account, or you can pay with a credit card by clickin on the word "Continue" in the lower left corner where it says "Use your credit card or bank account (where available). Continue".

Can I arrange for local pickup and payment?
If you live in the Connecticut area, we might be able to arrange to meet and exchange tickets for cash. Contact Us for more information.

Shipping Information


What are the Shipping costs?
Shipping is $7.00 per order for USPS Priority Mail, regardless of how many tickets are ordered. If you place seperate orders but wish the tickets to be mailed together, let us know and we will reimburse you the additional shipping charges.

How are the Tickets Shipped?
All tickets will be mailed USPS Priority Mail with Delivery Confirmation. In some cases there may be a need to ship tickets overnight mail. In this case we may use USPS Express Mail, or Fedex.

How long will it take before the tickets get to me?
In most cases we will put the tickets in the mail the same or next business day after your order is placed and the tickets arrive in 2-3 business days after that.

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